Rwanda reduces time of issuing driving licence

Rwanda reduces time of issuing driving licence

Rwanda has reduced the time of production and issuing of driving licence, from three months to two weeks to improve service delivery and minimizing cases of fraud.
This was revealed by Chief Superintendent (CSP) Felly Bahizi, the Commissioner for Traffic and Road Safety Department, on May 20, 2013.
“Initially, acquiring a driving licence took between two to three months from the date of submission of application forms,” CSP Bahizi explained.
He explained that If applicants provide all the necessary details like names and ID numbers correctly, the licence will be delivered in just fourteen days.
He blamed previous delays to the flow in the software that could not detect errors during production process at traffic department level before reaching the National Identification Agency (NIDA).
He said that errors such as ID numbers and Names, wrongly recorded, could only be detected at the National Identification Agency, which would delay production and issuing of driving licence as they would be brought back for correction.
“Several reforms have been undertaken and proper systems are now in place. We have upgraded software which now detects such errors before reaching NIDA, thus cutting down the production time,” he said.
He went on explaining that application forms, will also be collected by both driving schools and District Police Units (DPUs) traffic officers before handing them in to the Traffic and Road Safety Headquarters.
He stated that the Rwanda National Police has increased the number of skilled officers to manage the data. Also, a well selected and supervised team has been established to conduct the marking exercise.
“Driving licence tests will be conducted one province after the other. By the time all the four provinces are finalized, Kigali City, inclusive, results for the first two provinces will have been published on the TRS web page.”
This, he said, is in line with the force’s process of improving service delivery and minimizing cases of fraud.
With upgrading of software all the 366 people, whose licence had not been issued for the last 15 months, due to such errors, received them on May 20, 2013.

 

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